Frequently Asked Questions
Common questions we hear from Northern Virginia homeowners. If your question is not answered here, call us at (703) 327-7001.
General · Service area · Process & timing · Warranties & product · Specific services
General
How long has Virginia Exteriors been in business?
Virginia Exteriors has been a Northern Virginia home exterior contractor since 2013. Eddie, our owner, runs the company day to day. Our crews have an average tenure of 13 years with us and a combined 35+ years of experience.
Are you licensed and insured?
Yes. Virginia Exteriors is fully licensed by the Virginia Department of Professional and Occupational Regulation and carries full liability and workers compensation insurance. We provide certificates of insurance on request before any project starts.
Do you use your own employees or subcontractors?
Our own employees. The crews you meet at the estimate are the same crews doing the install. We do not subcontract installations. Most of our team has been with us for more than a decade.
Where are you located?
Our office is at 506 Shaw Rd Suite 311, Sterling, VA 20164. We are open Monday through Friday, with most estimates and installs scheduled during weekday daytime hours.
Do you offer free estimates?
Yes. Every estimate is free and includes a written quote with itemized pricing, product specs, and timeline.
Service area
What areas in Northern Virginia do you serve?
Our regular service area includes Sterling, Ashburn, Chantilly, Vienna, Oakton, Fairfax, Reston, Herndon, Purcellville, South Riding, Centreville, Manassas, and Gainesville. If your city is not listed, call us. We have done projects in adjacent areas when the work fits.
Do you work outside of Northern Virginia?
Rarely. We are based in Sterling and most of our work falls within Loudoun, Fairfax, and Prince William counties. For projects further out, we would rather refer you to a contractor closer to home than stretch our travel time across the team.
Do you handle HOA approval for exterior changes?
Yes. We are familiar with most major HOAs across our service area (Brambleton, Broadlands, Belmont, One Loudoun, Reston Association, and many more). We can prep the approval package and walk it through the architectural review committee with you. Build at least 3 to 6 weeks into your timeline for the approval process.
Process & timing
How long does a project take?
Depends on the scope. Most window installs take one day. Most door installs take one day. Siding projects typically take 2 to 3 days. Roofing projects most often install in a single day. Trim and gutter projects are usually one-day jobs. Larger and more complex projects can run longer, and we walk through expected timing in the estimate.
How far in advance do I need to schedule?
Custom-ordered products (windows, doors, siding) typically arrive within 4 to 6 weeks of order. We schedule installs as soon as the product arrives. For roofing and gutter projects (no special-order materials), we can often schedule within 2 to 3 weeks of contract signing.
What happens if the weather is bad on my install day?
We reschedule. We do not start a project we cannot finish to dry-in the same day, and we do not work in unsafe conditions. We watch the forecast and adjust early if needed so you are not waiting at the door for a crew that is not coming.
Do you require a deposit?
Yes. Most projects require a deposit at contract signing to cover product orders, with the balance due on completion. The specific deposit amount is in the written quote.
What forms of payment do you accept?
Check and ACH. We do not accept credit cards. Most projects are paid in two installments: deposit at signing, balance on completion.
Warranties & product
What warranties come with your work?
Product warranties come directly from the manufacturer. Most vinyl windows and siding carry lifetime warranties with limited exceptions. Roofing shingles carry 25 to 50-year warranties depending on the product line. We walk you through the specific warranty paperwork before anything is ordered and hand it to you on completion.
Do you offer a workmanship warranty?
Yes. Our workmanship is warranted in writing. If something we installed needs an adjustment, you call us, and we come back. Most callbacks are resolved within a week of your call.
What manufacturers do you carry?
Windows: Andersen, Pella, Harvey, MI Sunrise, ProVia, Simonton, Jeld-Wen. Doors: ProVia, Andersen, Pella, Jeld-Wen, Harvey. Siding: James Hardie, Mastic, Alside, ProVia, Royal, Certainteed. Roofing: GAF, Certainteed, Owens Corning. Trim and gutters: color-matched aluminum from major suppliers.
Specific services
Do you replace single windows or do I have to do the whole house?
We replace single windows and we replace whole houses. Project pricing scales with quantity but we have no minimum.
Can you match the color of my existing siding?
Usually. We carry color-matched aluminum trim coil and gutter coil in every common siding color, plus white, bronze, gray, almond, clay, and black. For full siding replacement, we order the new siding and accent trim from the same color family.
Do you remove the old siding and dispose of it?
Yes. Tear-off and disposal are included in every siding project. Same for roofing tear-offs and old gutter removal.
What is the difference between vinyl and fiber cement siding?
Vinyl is the most common and most affordable option, with lifetime warranties and low maintenance. Fiber cement (James Hardie is the dominant brand) is a premium product that looks like painted wood, lasts 30+ years, and is fire resistant. Fiber cement costs significantly more and requires more labor to install. For most homes, vinyl is the right choice; for premium-tier homes where the look matters, fiber cement is worth the upgrade.
What is the difference between 5-inch and 6-inch gutters?
5-inch K-style gutters with 2×3-inch downspouts are the residential standard and handle most Northern Virginia homes. 6-inch gutters with 3×4-inch downspouts hold roughly 50 percent more water and are the right call for larger homes, steep roof pitches, homes catching multiple roof valleys at a single point, or homes that have had overflow problems with 5-inch.
Do you do partial roof replacements?
Generally no. We replace full roofs because partial replacements rarely solve the underlying problem (and the manufacturer warranty requires a full replacement). For small roof repairs or storm damage to a section, we can sometimes do partial work, but we will explain the tradeoffs at the estimate.
What is the most common reason for window replacement?
Seal failure on older double-pane windows (you see fogging or condensation between the panes), single-pane windows from older homes, and energy efficiency upgrades. Window replacement is one of the highest-ROI exterior projects a homeowner can do.
Can I do siding and trim at the same time?
Yes, and we recommend it. The scaffolding and prep work for siding is already in place, which makes trim wrapping faster and cheaper to add. Same for pairing gutters with roofing.
Ready for a free estimate?
Custom-fit installs by our own crew. No subcontractors, no pressure, no surprises.